At “NTOGIAKOS & Associates” we follow standardized internal procedures and regulations in order to deal with our clients’ complains. These may be relevant either to the quality of work, the way we handled a case, the proposals we made to the clients concerting the steps to be followed, the retainer fees, the way we’ve been in touch with the clients and much more. For us, what comes first is clients’ satisfaction and an anthropocentric approach to any problem. In this vein, we try to ensure the best outcomes by balancing top quality legal services together with affordable charges. In order to be able to know first-hand what our clients think, we provide them in hard-copy or electronic format anonymous assessment forms which they can fill and return to us, so that to help us improve our services.